It's all about the Software

Hi wonder if anyone can help.
I have HRD set to com3 and rig control is good. I set 3rd party rig control to com19 using virtual ports com19/20.
I then set SDRradio omnirig to connect to com20 and set track radio. SDR radio in the external radio pane follows the radio but the sdr radio RX1 stays at ...