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SDR Console Issue ACCESS VIOLATION during installation

Posted: Sun Jan 10, 2021 11:14 am
by DC6IJ
Hi,

attempting to istall the SDR console V_26 I failed directly afte unpacking th install.exe version.
The SDR Console BugTrap reported the issue by naming a physical address area.
The installation issue appeared on an upgraded Windows10 vario tablet.
Is there any experience in that cicle to name this problem?

Regards
Andreas (DC6IJ)

Re: SDR Console Issue ACCESS VIOLATION during installation

Posted: Sun Jan 10, 2021 1:57 pm
by Simon G4ELI
Sorry,

Looks like it isn't going to run on this hardware, it's not happy with the DirectX driver. I haven't seen this before.

https://www.howtogeek.com/258485/how-to ... n-windows/

I would like to see the DirectX diagnostics.

Re: SDR Console Issue ACCESS VIOLATION during installation

Posted: Tue Jan 12, 2021 9:32 am
by DC6IJ
Hi Simon,

tnx for your quick reply. Maybe this is a qualified hint to take the focus on this part.
I'll keep you informed if there is any applicable solution!

best regards
Andreas, DC6IJ

Re: SDR Console Issue ACCESS VIOLATION during installation

Posted: Tue Jan 12, 2021 7:25 pm
by Simon G4ELI
Hi,

Been busy with the RX888. I'll look at the crash dumps very soon, they are next on my list.

Re: SDR Console Issue ACCESS VIOLATION during installation

Posted: Wed Jan 13, 2021 6:44 pm
by PD3LK
Andreas, pict 1 says that you have to update your laptop, seems to me that you have to start with that first... or am i missing something?

Re: SDR Console Issue ACCESS VIOLATION during installation

Posted: Thu Jan 14, 2021 10:10 am
by DC6IJ
Hi Simon,

thanks for taking care about! Pls don't spend too much time with this issue.
The update is done w/o positive results. The DirectX diagnostics I haven't made them yet.
Propose to reenter the issue after DirectX test results. Will run until next week, because I am busy
with other items until next monday.

Re: SDR Console Issue ACCESS VIOLATION during installation

Posted: Thu Jan 14, 2021 2:25 pm
by Simon G4ELI
Please take one minute to generate the DirectX Diagnostics, it really will help.

Re: SDR Console Issue ACCESS VIOLATION during installation

Posted: Thu Jan 14, 2021 4:01 pm
by DC6IJ
Thank you Simon! I'll do so and keep you informed!
73 DC6IJ

Re: SDR Console Issue ACCESS VIOLATION during installation

Posted: Fri Jan 29, 2021 3:01 pm
by DC6IJ
Simon, hello!

after all - the solution is as simple as can be: After installation a right click on the SDR Icon shows the context menue with a selection concerning
the grafic chipset mode the program has to start with. Selecting the "Standard Intel ChipSet" made everything working fine as expected.

Thanks for your help!
73 DC6IJ

Re: SDR Console Issue ACCESS VIOLATION during installation

Posted: Fri Jan 29, 2021 4:13 pm
by Simon G4ELI
DC6IJ wrote: Fri Jan 29, 2021 3:01 pm Simon, hello!

after all - the solution is as simple as can be: After installation a right click on the SDR Icon shows the context menue with a selection concerning
the grafic chipset mode the program has to start with. Selecting the "Standard Intel ChipSet" made everything working fine as expected.

Thanks for your help!
73 DC6IJ
Ah - I've never seen that before, thanks for the feedback.