Program will not run

[Simon G4ELI]

OK,

Now I need to know what version of DirectX you have: Run this program. I really want the first page. I see that an important DirectX function isn't working on your computer.

I can also make a kit which pops up a message, but first show me this information.

[James_VA3JPX]

Hi Simon, here is the DxDiag you requested.

James

[Simon G4ELI]

Thanks,

I'll make a special kit just for you which will report the error in a popup message box. My guess is a lack of resources, we'll see.

[Simon G4ELI]

Hi,

Please run this kit - it adds diagnostics which you see with DebugView.

Here's an example of my output.

Code: Select all

[17400] WorldMap: E:\Open\SimonsWorldMap\SimonsWorldMap\WorldMapWnd.cpp 1266 compatibleRenderTarget() 7502.666016 x 1218.000000
[17400] WorldMap: E:\Open\SimonsWorldMap\SimonsWorldMap\WorldMapWnd.cpp 1276 Created
[17400] WorldMap: E:\Open\SimonsWorldMap\SimonsWorldMap\WorldMapWnd.cpp 1311 GetBitmap() x00000000 The operation completed successfully. 
[17400] WorldMap, 19:28:32.454: Rotator> Starting thread
[17400] WorldMap, 19:28:32.454: Rotator> Setting priority to 'Below normal' (-1)
[17400] WorldMap, 19:28:32.454: Background> Starting thread
[17400] WorldMap, 19:28:32.454: Background> Setting priority to 'Below normal' (-1)

I want to see the output, you can save from the File menu in DebugView.

[James_VA3JPX]

Ugh, now the program is crashing on startup. Here is the dump info.

James

[Simon G4ELI]

OK, Sorry - will have to make a kit and archive it all. Will do this today.

[Simon G4ELI]

So,

Sorry about this. Please run the kit below, send me the crash dump. I'll take it from there.

https://www.dropbox.com/s/v6ehvmh0jopgp ... 1.exe?dl=0

[James_VA3JPX]

Thanks Simon, here is the dump info.

James

[Simon G4ELI]

OK,

It crashed during an error reporting call, my fault. Sadly this shows that we do have a problem with your computer's installation. In this kit I've added popup error message boxes, you will probably see two. I would like screenshots of these popups, they tell me all the info that's available.

here's a kit

[James_VA3JPX]

Good Morning Simon,

Here is the screen capture. Please note there is only one popup and it doesn't go away. I have to end the task in order to close the program.

James