SDR Console freeze

All bug reports here please
RadioSDR
Posts: 4
Joined: Thu Sep 26, 2024 7:00 am
Location: German
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SDR Console freeze

#1

Unread post by RadioSDR »

I have a problem, SDR Console freezes, mostly when I use the satellite function.
You can still hear the sound, but the interface freezes completely and there is no error message.
I have to close the program using the task manager.
I have already tested all functions that affect the graphics card, this is not the problem.

I have a AMD Ryzen 5 5600X 6-Core Processor and RTX 3060 32GB Ram, i use the 64 bit Edition.
www.radio-sdr.de - Informations for SDR

RadioSDR
Posts: 4
Joined: Thu Sep 26, 2024 7:00 am
Location: German
Contact:

Re: SDR Console freeze

#2

Unread post by RadioSDR »

no answer?
www.radio-sdr.de - Informations for SDR

Max
Posts: 941
Joined: Thu Aug 13, 2020 9:47 am

Re: SDR Console freeze

#3

Unread post by Max »

RadioSDR wrote: Thu Sep 26, 2024 7:09 am I have a problem, SDR Console freezes, mostly when I use the satellite function.
You can still hear the sound, but the interface freezes completely and there is no error message.
I have to close the program using the task manager.
I have already tested all functions that affect the graphics card, this is not the problem.

I have a AMD Ryzen 5 5600X 6-Core Processor and RTX 3060 32GB Ram, i use the 64 bit Edition.
Which version are you running? If not the latest build of 3.3 then update then try again:
https://www.sdr-radio.com/download#Release

If already on latest build I'd be inclined to back up your data (Favourites/layouts etc) then do full uninstall and reinstall.

Maybe before you do that, try opening a different identity and see if it exhibits same issue?
https://www.sdr-radio.com/starting#Identity

Max

RadioSDR
Posts: 4
Joined: Thu Sep 26, 2024 7:00 am
Location: German
Contact:

Re: SDR Console freeze

#4

Unread post by RadioSDR »

i have the newest version...
i install complete new... multiple times...
I only used one identity...

Apparently this only happens in the satellite function.
That's what I've found out so far, after a few minutes the screen freezes, always!
www.radio-sdr.de - Informations for SDR

jdow
Posts: 856
Joined: Mon Aug 10, 2020 8:17 pm

Re: SDR Console freeze

#5

Unread post by jdow »

Create a new identity. Sometimes an identity can get internally messed up enough that it does not work right.

Is it possible something is disturbing USB connections such as a connector not making good contact? Look into your physical plant. This is not a problem that's been reported before. This might even signal a disk drive failing. And the gorilla in the room is the potential for a virus infection. You might be trying to squeeze more video performance out of the machine than it wants to give, particularly if you are trying to video capture your session, for example.

Make sure the BIOS is up to date, the video card drives are up to date, and windows is up to date. At least for diagnostic reasons make sure nothing else is eating up resources on the machine.

{^_^}

RadioSDR
Posts: 4
Joined: Thu Sep 26, 2024 7:00 am
Location: German
Contact:

Re: SDR Console freeze

#6

Unread post by RadioSDR »

ok, i test this
www.radio-sdr.de - Informations for SDR

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